Better customer acquisition, loyalty and repeat business by making identity central to your customer experience.

IAM for Enterprise

You need to engage with your customers 24/7, 365 days a year, offering services on computers, smartphones and in-store. You need to reliably identify your prospects and customers, so you can personalise services and make sure you advertise discounts or loyalty programmes they are eligible for. In parallel,  you need to safeguard usernames, passwords and any other PII against attacks and the consequent reputational damage.

To be able to do this, you need a resilient, always-on, secure identity platform that delivers seamless registrations and logins as part of a knockout customer experience. We have worked with global brands to deliver exactly that.

Web 3.0 is coming and driven by context. Digital identity gives your company the context to understand and meet your customers’ changing expectations.

Self sovereign identity for external identities Unlocking the potential of Self-Sovereign Identity Blog Self-Sovereign Identity (SSI) is a rapidly moving technology with new features and capabilities coming to fruition every day. We see SSI as the future of Identity and Access Management are continuously working with partners to provide this as a reality for organisations today. Let us help you find a place for SSI in your organisation. Continue Reading
crowd walking What is Self-Sovereign Identity (SSI) and why is it important? Blog Learn about Self-Sovereign Identity (SSI) and it's capabilities. SSI combines security and privacy, making life easier for both users and enterprises. We have been working with partners and organisations around the world on developing real-world implementations of SSI technology and integrate SSI with existing IT infrastructures. Read about this new fast-developing technology. Continue Reading
authentication image OAuth 2.0 and OpenID Connect Explained (in Plain English) Blog OAuth 2.0 and OpenID Connect technologies have been developed to help simplify secure authentication and authorisation between systems. But what exactly are they and why are they so useful? OAuth 2.0 is a protocol used to authorise access to an application. At the most basic level, OAuth 2.0 allows a user to nominate an app… Continue Reading
What are Multi-Factor Authentication (MFA) and Single Sign On (SSO)? Blog What are Multi-factor Authentication (MFA) and Single Sign-On (SSO)? Multi-Factor Authentication (MFA) and Single Sign-On (SSO) are mechanisms to ensure your identity and access management setup is secure. In this article we explore the features and flaws of MFA and SSO and explain how you can get the best of both world by combining them. Continue Reading
Passwordless authentication: pros and cons Blog Passwords are the last line of defence of many applications. Hated by users (who already have too many to remember) and systems administrators (who have to resolve login problems), almost no one would be sorry to see passwords disappear.  Discover the pros and cons of passwordless authentication. We outline the advantages and disadvantages and give our conclusion, Is passwordless the future?… Continue Reading
User experience design Balancing Security and User Experience Blog Balancing security and user experience is challenging. Security provisions often impair the user experience – so how do you build a secure app that customers love? We discuss ways of simplifying and conclude on finding the balance. Continue Reading
Photo of Elias Ekonomou - Architect Buying a house with Self-Sovereign Identity Blog Our family is moving to a new house: exciting times ahead! Buying a house involves a lot of paperwork, of which a substantial chunk is about identification and authentication. The new trend in Digital Identity is Self-Sovereign Identity (SSI): a solution for authentication that improves privacy whilst giving people control of their personal information and… Continue Reading
Phone login The new Azure AD B2C phone sign-in experience – what does it mean for your organisation? Blog Microsoft has announced passwordless phone-based sign-in and sign-up are now available (in public preview) for Azure Active Directory (AAD) B2C apps with custom policies. What does this mean for your organisation? Improve your digital identity setup with Condatis. Continue Reading

Put digital identity at the center of your business to drive improvements, make savings and maximise returns

We can help you:

  • Balance user experience and risk, so your customers don’t see an intrusive identity experience but at the same time feel happy you’re keeping their data safe
  • Track and manage customer experience improvements, through A/B testing and rich analytics to help you understand how your customers actually use your platform
  • Reduce helpdesk calls, through an identity platform that helps customers self-serve when they get stuck (e.g., password recovery)
  • See a single view of the customer, through consistent, privacy-respecting user identification, so you can improve case management

Customer success stories

UK Hydrographic Office (UKHO) MGIA Customer Identity The Client The UK Hydrographic Office (UKHO) is a world-leading centre for hydrography, specialising in marine geospatial data that helps others to unlock a deeper understanding of the world’s oceans. Working with a wide range of partners, UKHO source, process and provide access to this data, ranging from seabed to surface. This is key to… See how we made the difference
World-leading maritime logistics provider The Client Our client is one of the world’s largest providers of integrated shipping services, providing broking, finance, support and research across all shipping and offshore sectors. The Challenge Our client has set six strategic objectives to create long-term sustainable value for its stakeholders. At the core of these objectives lies trust. To maintain trust,… See how we made the difference
Global engineering company The Client Our client is a global engineering, technical and business services organisation providing compliance, risk and technical consultancy services. Underpinning these services, our client owns and manages a number of IT support tools and systems, including an app that provides real-time information on the status of ships, helping companies remain compliant with regulatory requirements… See how we made the difference

Getting digital identity right provides a strong front door to your services

Getting identity right can help protect your services from fraudulent use and start to reduce the risk of an expensive and embarrassing customer data breach. We can help you get started.

What are the next steps?

Get in touch with our team to discuss the next steps in improving the efficiency and security of your organisation. After you contact us, one of our experts will get back to you to learn more and understand your requirements.